Terms of service

Booking Terms

Please review the following terms before booking your appointment. By booking, you agree to these terms.

Booking & Confirmation
Appointments must be booked at least 12 hours in advance. After you submit a booking request, it will be reviewed and confirmed by our team. Requests that are not confirmed within 24 hours will be automatically declined. You will receive a confirmation once your appointment is approved.

Payment
No payment is required to book online. Payment is made in person at the time of your visit. Pricing shown during booking is for reference; the final amount is charged in-store.

Cancellation & Rescheduling
You may cancel or reschedule your appointment up to 3 hours before your scheduled time, using the link in your confirmation email or by contacting us. Changes requested less than 3 hours before the appointment may not be accommodated.

Late Arrivals
If you arrive late, your session may be shortened accordingly so that we can stay on schedule for other guests. The full session rate may still apply.

No-Shows
If you do not arrive for your appointment and have not cancelled in advance, it will be recorded as a no-show. Repeated no-shows may require phone confirmation for future bookings.

Health & Safety
Massage therapy is provided for relaxation and wellness purposes and is not a substitute for medical care. Please inform us of any relevant health conditions, allergies, injuries, or areas to avoid before your session. You may be asked to complete a brief intake form at check-in.

Arrival
We recommend arriving a few minutes early to check in and prepare for your session.